Client responsibilities clause for freelancers
A client responsibilities clause listing what the client must provide, and by when, for the project to run on time.
Client responsibilities clause: copy and adapt
The Client will: (a) provide a single point of contact with authority to approve work; (b) supply content, access and information reasonably requested by the Provider within [5] business days; (c) review and respond to deliverables within [5] business days. The Provider is not responsible for delays or defects caused by the Client's failure to meet these responsibilities.
When to use it
In any project where you depend on the client: content, logins, approvals, stakeholders. It makes the client's side of the deal as explicit as yours.
Variants by trade
Web projects
The Client will provide hosting access, domain registrar access and final page copy before design begins.
Event services
The Client will confirm final guest numbers, venue access times and a run sheet no later than [10] days before the event.
Frequently asked questions
Why name a single point of contact?
Because feedback from five people who disagree is the fastest way to blow a timeline. One person consolidates and approves.
What if the client doesn't do their part?
The clause means the resulting delay is theirs, not yours. Pair it with a client delays clause to move deadlines and bill idle time.
Put this clause in a contract they sign today.
Clinch drafts the full contract with AI from a template, your client signs from their phone without an account, and the deposit is requested the moment they sign.
Start the contract with ClinchRelated clauses
These clauses are general templates, not legal advice. Laws vary by country and state; for high-value or unusual deals, have a lawyer review your contract.
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