The short version of our refund policy. The full text is part of the Terms.
Not happy? Email us within 14 days of your first Pro or Team payment, or of buying a Pro Pass, and we'll refund it in full — no questions asked. A full refund ends the paid plan right away and your account returns to the free plan; your documents stay.
Renewals and periods older than 14 days aren't refunded pro rata: cancel anytime and you keep paid features until the end of the period you paid for. A prepaid second month is refunded in full on request until it starts. Nothing here limits any refund right you have under your local consumer law.
